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Privacy Policy

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Privacy Policy

The PKF Privacy Policy is addressed to our customers and data owners and is organized into the following topics:

Who is responsible for collecting and processing data?
What is personal data?
What personal data is collected and processed?
How are personal data collected?
What is the purpose of the data collected?
What is the basis for data processing?
Who is the data shared with?
Cookies
What are your rights?
How long is the data stored for?
Is the data handled securely?
Communications
Data transfer
Changes to the Privacy Policy

This Privacy Policy identifies how we collect, process, store and protect the data made available to us when providing services to our customers, using our website and performing other actions related to our activity.

Who does it apply to?

This Privacy Policy applies to all legal entities that operate under the PKF brand in Portugal, Angola, Mozambique, Cape Verde and São Tomé and Príncipe. Within the scope of its activity, PKF may use entities subcontracted for the pursuit of the purposes indicated here.

Our commitment is to protect the privacy of all data subjects who relate to us and to treat information in an open and transparent manner.

What is personal data?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person. An identifiable person is a person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of his physical, physiological, psychological, economic, cultural or social identity.

What personal data is collected and processed?

PKF collects and processes, among others, the following personal data: name, date of birth, nationality, gender, email, address, lifestyle (for example, hobbies), marital status and dependents, employment details, financial training and information.

When browsing the website, PKF may collect information about the computer, including IP address, operating system and browser used, for administrative and information aggregation purposes for our advertisers.

We can also process personal data through correspondence exchanged, within the scope of our services, with customers, suppliers, regulators, official entities and other entities in the PKF universe.

PKF assumes that the data has been provided by the data subject or that he has given authorization for that purpose and assumes that they are true and up to date.

How are personal data collected?

The collection of personal data can be done in the course of our provision of services to the data subject or through our customers, in the assessment of any services to be provided, as a user of our website or as a PKF employee.

Personal data can be collected through the following means:

(a) E-mail

(b) Website

(c) Telephone calls

(d) In person

The data collected are, in strict compliance with the legislation for the protection of personal data, processed and stored in computerized databases in specific databases, created, for this purpose, by PKF or by the entities subcontracted by it.

Some personal data collected on the website are mandatory and, in case of lack or insufficiency of these data, PKF may not be able to provide you with the services or information requested by you. In each specific case, PKF will inform you of the mandatory nature of the provision of the personal data in question.

What is the purpose of the data collected?

Bearing in mind that we provide various types of services, the data provided is intended to integrate a personal data file that PKF may use to pursue the following purposes:

a) Relationship management with customers and potential customers

b) Billing and verification of means of payment

c) Provision of the necessary information

d) Complaints and customer support management

e) Contacts agenda

f) Conducting satisfaction questionnaires

g) Conducting market studies and statistical analysis

h) Sending newsletters

i) Sending marketing actions

j) Compliance with other legal or regulatory obligations

k) Recruitment

In order to pursue the purposes identified above, PKF may proceed to interconnect the collected data, with the purpose of updating and completing such data.

What is the basis for data processing?

In accordance with the principles of data protection, PKF only processes personal data for the purposes described and if it has legal support to do so and based on the following grounds:

The treatments associated with the purposes of points a) and b) t